At Hyden Club, we want you to be satisfied with your purchase. If you're not happy with your order, you can cancel your purchase within 90 days for a full refund. Here are the details of our cancellation policy:
You have the right to cancel your purchase within 90 days without giving any reason. The cancellation period will expire after 90 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement. You can inform us via:
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We will make the reimbursement without undue delay, and not later than:
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Please note that you may not use the right of cancellation for digital content that is not delivered on a tangible medium if the performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of cancellation.
For more information on our cancellation policy, please contact us via email at [email protected].